Welcome to IslandH2O! IslandH2O is a sport and islander shop that carries a variety of products to choose from. Board Sports include bodyboards, skateboards, skimboards, paddleboards and related accessories.
We carry equipment for outdoor and recreation sports such as camping, hiking, rock climbing, and hunting.
Clothing and apparel for board sports and outdoor is also offered. And to continue the tradition, we occasionally carry some island related merchandise from Hawaii, Guam, and the South Pacific.
We hope you enjoy your shopping experience as much as we enjoy bringing it to you. We work hard to keep that island spirit and tradition alive. And perhaps we'll run into each other on that beach in paradise, where the Island meets the Water.
Mike & Genieve
Team IslandH2O
In the Beginning....
An appreciation for the beauty of the islands was born many years ago on a beach in Lahaina. The sun had set and the water was calm. Relaxing on a portion of undisturbed sand, we were overcome with a feeling of tranquility as the sun shimmered across the water and wet sand.
We could not help but notice the beauty of the water blanketing the sand with its subtle splashes.
Island Water, we knew there was nothing else like it. With that, IslandH2O was born.
IslandH2O.com was launched in January 2003 as an online store for all things island. A passion consisting of our involvement in polynesian dance, art, & music; island life, family, food, & recreation were our inspirations.
2003 was full of shows and festivals resulting in many friends along the way.
In September of 2005, we launched a new and exciting face. As we move forward, our products continue to evolve but our passion will stay the same. That is, to enjoy the beauties of life with as many people
as we can, while upholding the tradition of keeping the island spirit alive and strong.
From the board enthusiast to the outdoor explorer IslandH2O has got it
We take great measures to ensure the security of our customer's shopping experience. Please see the Information Security section below for more details.
Customers can email their order but we advise not to include your credit card information. Please call us with that information.
We'd like to hear from you. Please let us know how we can improve your visit.
We accept Visa, MasterCard, American Express and Discover Cards. We also accept Paypal. Please contact us if you have any questions.
Shipping and Handling
We use the United Parcel Service (UPS) to ship your order. Please select your method of shipping.Charges are automatically calculated according to method and weight/size.
Our standard practice to pack and ship all orders within 24-48 business hours of receipt (applies to items in stock). If an item runs out before it is shipped, your order may be split into multiple shipments. We ship to all fifty states as well as U.S. territories. Delivery times will vary depending on the shipping method selected and the shipment destination. As a general guideline for U.S. domestic orders, please allow 3-7 business days for delivery from the time you place your order.
Deliveries are made Monday through Friday only (holidays excluded).
We currently are not accepting orders outside the U.S.
Return Policy
If your are not satisfied with your purchase for any reason, you may return it with the invoice/packing slip and tags in original condition within 30 days of delivery for a full refund of the purchase price. Shipping and handling charges are not refundable. We do not charge a restocking fee.
Items such as opened CDs and DVDs can only be exchanged for same title only.
Please contact us to obtain a Return Material Authorization (RMA) number prior to shipping. We recommend the returned product be insured by your carrier.
Exchange Policy
IslandH2O strives for customer satisfaction. If you are not satisfied with your product, you may exchange it within 30 days of delivery.
Exchanged items must be in original condition, with tags intact if applicable, and in original packing.
We are unable to accept returned items that have been worn, washed, or damaged by negligence.
Please contact us prior to shipping to receive an RMA number.
Sales Tax
Only items delivered within Nevada will be charged 7.75% sales tax. All other orders within the U.S. will not be charged tax.
Information Security
We have appropriate security measures in place to protect against the loss, misuse or alteration of information that we have collected from you so you can feel comfortable and secure when shopping. We use industry-standard encryption technologies when transferring and receiving your personal information.
On the Internet, when you see either a solid key or locked padlock icon at the lower right portion of your browser window and "https:" in your browser's address bar, this indicates that the site is secured through Secure Socket Layer (SSL). Pages requesting personal information should always have one of these icons. If you do not see these security measures, please contact us to complete your transaction over the phone by calling (510) 366-0879.
